Privacy Policy
At Nishmanafrica.co.za, your privacy is important to us. This Privacy Policy explains how Nishaman Africa (“we”, “us”, “our”) collects, uses, stores, and protects your personal information in accordance with the Protection of Personal Information Act (POPIA), South Africa.
By using our website, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect and process the following personal information:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Order and purchase history
- Payment confirmation details (processed securely via PayFast)
- IP address, browser type, and device information
We do not store your credit card or banking details.
2. How We Collect Information
Your information is collected when you:
- Place an order on our website
- Create an account (if applicable)
- Contact us via email or forms
- Subscribe to newsletters or promotional communications
- Browse our website (via cookies and analytics tools)
3. How We Use Your Information
We use your personal information to:
- Process and fulfil orders
- Arrange shipping and delivery
- Communicate with you about your orders
- Provide customer support
- Improve our website and services
- Send promotional emails (only if you opt in)
- Comply with legal and regulatory requirements
4. Sharing of Information
We only share your personal information when necessary, including with:
- Payment processors such as PayFast
- Courier and logistics partners for delivery
- IT and website service providers
- Legal or regulatory authorities when required by law
We do not sell, rent, or trade your personal information to third parties.
5. Payment Security
All payments on our website are processed securely through PayFast.
Nishmanafrica.co.za does not collect or store your credit card, debit card, or banking details.
Please refer to PayFast’s Privacy Policy for further information on their data handling practices.
6. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Analyse traffic and user behaviour
- Enhance your browsing experience
You can control or disable cookies through your browser settings. Disabling cookies may affect certain website features.
7. Data Security
We take reasonable technical and organisational measures to protect your personal information against:
- Unauthorised access
- Loss or misuse
- Disclosure or alteration
However, no online system is 100% secure, and we cannot guarantee absolute security.
8. Your Rights Under POPIA
You have the right to:
- Request access to your personal information
- Request correction or deletion of your information
- Object to the processing of your personal information
- Withdraw consent for marketing communications
To exercise your rights, please contact us using the details below.
9. Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purposes outlined in this policy
- Comply with legal, tax, and accounting obligations
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites.
11. Children’s Privacy
Our website is not intended for children under the age of 18.
We do not knowingly collect personal information from minors.
12. Changes to This Privacy Policy
We reserve the right to update or amend this Privacy Policy at any time.
Any changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.
13. Contact Us
If you have any questions about this Privacy Policy or how your personal information is handled, please contact us: