At Nishmanafrica.co.za, we aim to deliver your orders safely and on time. This Shipping Policy explains how we process, ship, and deliver orders across South Africa.
1. Order Processing
- Orders are processed after successful payment confirmation
- Orders are typically prepared and dispatched within a reasonable timeframe
- Orders placed on weekends or public holidays will be processed on the next business day
2. Shipping Areas
We currently deliver nationwide across South Africa.
3. Delivery Timeframes
Estimated delivery times may vary based on location:
- Gauteng: 1–3 business days
- Other provinces: 2–5 business days
Delivery times are estimates and may be affected by courier delays or unforeseen circumstances.
4. Delivery Charges
Gauteng
- Delivery charge: R75
- Free delivery on orders above R1,200
Other Provinces (South Africa)
- Delivery charge: R120
- Free delivery on orders above R2,200
Delivery charges are automatically calculated and displayed at checkout based on the delivery address.
5. Courier Services
We use reliable third-party courier partners to deliver your orders safely and efficiently.
6. Order Tracking
- Tracking details will be shared once your order has been dispatched
- Customers are responsible for tracking their shipments using the provided information
7. Delivery Responsibility
- Please ensure your delivery address and contact details are correct
- We are not responsible for delays or non-delivery due to incorrect address information
- Someone must be available at the delivery address to receive the order
8. Delays & Exceptions
We are not liable for delays caused by:
- Courier service disruptions
- Weather conditions or force majeure events
- Incorrect delivery details provided by the customer
9. Damaged or Missing Parcels
If your order arrives damaged or has missing items:
- Notify us within 48 hours of delivery
- Provide your order number and supporting photos where applicable
We will assist in resolving the issue as quickly as possible.
10. Changes to This Policy
We reserve the right to update or modify this Shipping Policy at any time.
Any changes will be posted on this page.
11. Contact Us
If you have any questions about shipping or delivery, please contact us: